Offline app access

Are your team members in a remote location? Do they face frequent connectivity issues?

Clappia mobile apps work offline as well. You just need to open your particular app inside Clappia once and they will be loaded even if there is no internet. You can submit data to this and the submitted data will be uploaded automatically whenever you are connected to the internet.

This feature is currently available for the Android app. Stay tuned for the iOS app.

How does it work?

Creating new submissions

  • While the users have internet connection, they need to open the Clappia mobile app once and open the specific apps that they want to access when there is no internet connection. This ensures that the apps can fully load when the users are offline.
  • Next, when the users visit some site without proper internet connection, they just need to open their Clappia app and submit their data. They will see a message like this after submitting.When the users are back online, their submissions will sync with online.
  • File uploads, GPS Location blocks also work offline. So users just need to upload photos/videos/location and sync will happen once they are online. Users will see notifications like these while their submission-sync is in progress.

Editing existing submissions

Editing submissions require an extra step to be followed by the users.

  • While the users have internet connection, they need to open the Clappia mobile app once and open the specific apps that they want to access when there is no internet connection.
  • In addition, they need to load their existing submissions. The submissions list can be huge, but users might not be working on all of them in a day. So they can make use of filters. For example, load all submissions that are created in last 7 days, or all submissions that are assigned to them, or all submissions which are in ‘Open’ status. All this needs to be done while the users are online.
  • After this, the steps will be same as for Create Submission. When the users visit some site without proper internet connection, they just need to open their Clappia app, navigate to the submissions view, open an already loaded submission and edit it. They will see a message like this after submitting.
  • When the users are back online, their submissions will sync with online.
  • File uploads, GPS Location blocks also work offline while editing submissions. So users can upload photos/videos/location and sync will happen once they are online. Users will see notifications like these while their submission-sync is in progress.

Limitations

  1. Submission status changes won’t work offline.
  2. The block to Get Data from other Clappia Apps will not be able to pull data when offline.