7-Step Guide to Achieve Business Process Excellence (BPE) by Implementing Business Process Standards

Business processes are the defined set of procedures and practices that enable businesses to operate effectively. They help companies to coordinate activities, share information, and make decisions throughout the organization. In essence, business processes are how all your company’s departments operate together to complete a task-oriented activity.

However, there is a lot of value in implementing business process standards within your organization. This article will discuss why, as well as provide specifics about implementing business process standards for business process excellence (BPE).

What is Business Process Excellence (BPE)?

If you are interested in business process excellence, you may have seen the term BPE used in marketing or discussions on the internet. You may have also heard about the benefits of business process excellence. In fact, it is the top business goal for many companies.

BPE is all about optimally using the resources and business processes that are in place within your organization. It is about finding ways to make your current resources work more efficiently so that you can meet more customers with fewer resources. Finding ways to increase revenue while minimizing costs is a key part of business process excellence.

Why Implement Business Process Standards?

Business success will be boosted by making sure the departments operate in sync with one another with your overall business strategy. Business process standards are a powerful tool for achieving this. When you implement process standards in your organization, you create a guide for departments to follow. This ensures a consistent way of doing business, which can help improve efficiency and effectiveness.

For example, if you have a sales team, it can ensure that it consistently follows an on-boarding process for new customers. By doing this, it makes sure that the on-boarding process is completed and the customer is receiving all the appropriate services. This ensures that both the customer and the sales team are happy and receive the most from the interaction. Once the sales team understands the on-boarding process, it can also ensure that a customer’s expectations are met.

7 steps to achieve Business Process Excellence (BPE)

Now that we know what business process excellence (BPE) is and why to implement standards for business processes, here is a brief overview of the 7 steps to achieve BPE, and identify which standards you should implement for your business:

• Step 1: Understand the need for business processes.

  Every organization consists of specific departments for specific task or activity that needs to be completed in order to achieve the overall completion of a project. Select a task or an activity that needs to be completed. 

• Step 2: Define and communicate business processes.

  Discuss the nature of the task and how it can be completed with the help of available resources. Outline the gap between the task before the start and after completion which is nothing but a business process.

• Step 3: Create a process flow.

  Map out the detailed process of carrying out the task/activity towards completion.

• Step 4: Design the process.

  Create an app for the process without coding using a No-Code platform within a day's time. This is nothing but digital transformation of your business process from manual method to automating it.

• Step 5: Implement the process.

  Deploy the app for your users and see the business process implemented.

• Step 6: Analyze the process flow in real time.

  View the real-time analytics and reports generated in the app.

• Step 7: Take necessary decisions regarding the process flow.

  Make necessary changes to the process and subsequently to the app, if required. If not, let the No-Code app do the work.

Which process standards should you implement for Business Process Excellence (BPE)?

Business process standards should be implemented for all departments in your organization. They will help departments coordinate, make decisions, and operate more efficiently. They can also help boost revenue and cut costs by ensuring that work is done in an efficient way.

As you begin implementing business process standards, you may want to start with your core processes first. These are the processes that are used across your organization. Core processes can include things like order processing, customer service, sales, and marketing. Successful implementations of these standards can improve the efficiency of these departments and reduce the costs associated with using them.

Along with core processes, you should implement process standards for other departments, such as operations for field force management and HR for employee management. These departments may be conducting business that isn’t related to your core activities but these other departments may play a significant role in your organization overall. By implementing process standards in these other departments, you can increase your company's overall efficiency.