Every business, a company or an organization has an organized service structure that maximizes productivity and quality of field service. Field Force Management is that aspect of the workforce management where a business professional has to manage a staff of sales force who are selling products to customers face-to-face, collecting information by getting forms filled by consumers etc, who are doing their jobs out on the field.
If, the Field Force Management is not infused into No-code platform, then:
The fine blend of Field Force Management and No-code platform helps businesses in managing the operations, workflows and data processing in a streamlined manner that improves productivity and the quality of service.
Clappia, your No-code platform, will help the Field Force Management of your business, your company or your organization get streamlined for improved productivity and enhanced quality of service.
Clappia is a No-code application development platform that allows business owners or anyone in the organization with basic excel skills to build powerful business process applications.
Without coding even a single line and just by using simple drag-and-drop blocks, enterprise-grade ERPs to basic data collection applications can be built for numerous use cases with various features to manage your operations.
Field force management process apps can be easily built in Clappia and quickly deployed for the field employees.
Along with the above, we have already built a few apps for field force management for your business. Use them for absolutely free, here
Now, let us discuss briefly by considering a few use cases and corresponding app templates for each category of solutions that are already built in Clappia’s app template library.
Ticket Management is a subset of Field Force Management which manages tracking and resolving the issues faced by the user. Whenever any user wants to request anything, gets stuck somewhere or faces any difficulty, the user files a request for help or raises a ‘Ticket’ and gets it resolved.
Clappia’s sample app templates for Ticket Management use cases:
This app allows the app users to generate tickets for any fault and after the team has provided a solution, an automated process triggers automated email and mobile notifications to the user upon opening and closing of the ticket.
This app is used to manage service tickets of customer requests for a bike/car in sync with technicians and accounts department employees. Additionally, this app can also be used to generate and send the customers an invoice with payment links on email.
Service Visit is also a Field Force and probably the most common in organizations. It is the process of keeping track of an employee's site visit data, generally based on location and other sales parameters.
Clappia’s sample app templates for Service Visit use cases:
This app is used by salespeople visiting multiple locations to generate orders that can be processed by internal employees on shipping and delivery. Customer receives pdf of invoice by mail. Analytics allows admins to examine sales parameters and make changes as needed to the procedure.
Authorities at the gate will record visitor’s information and choose the official who the visitor is visiting. Official gets an acknowledgement and upon approval the visitor will get a gate pass with a QR code. Visitors can check-in, visit the official, check-out when leaving the premises. Visitors will also get a thank you email.
Field Force Attendance is nothing but the attendance of field employees on location visits. The admins have access to the log app through which they can view daily logs and receive automated monthly reports on email.
Clappia sample app templates for Field Force Attendance use cases:
This app allows the employees on site visit to be able to mark their respective attendances if and only if they are present at the designated location within the range of specified meters.
This app allows the employees to use the mobile app to mark their daily attendance by scanning their ID.
Market Activity Tracker is a part of Field Force Management that manages market activities for products and collects data based on a simple Q&A.
Clappia app templates for Market Activity Tracker use cases:
This app smoothens the process of managing marketing activities like location, products sold, most products sold, are etc.
This app allows the project managers to assign activities to employees and keep track of their progress. Status of their tasks can be changed and notifications will be sent after change. Analytics helps in real-time tracking and automated reminders ensure that you are reminded about the task until it is completed.
Clappia’s stack of productive features are beneficial for businesses to automate the field force management process of your business. The features mentioned below for the field force management processes will show you how automation works for your business in Clappia.
Examples of practical use case in App:
Examples of practical use case in App:
Examples of practical use case in App:
Examples of practical use case in App:
Examples of practical use case in App:
When it comes to field force management, customer service is a top priority, and field employees must actively contribute to customer service. That is where Clappia, your No Code platform enters in. It automates all the operations of field force management resulting in higher field force efficiency and better customer service.
No Code is the future of application development, and integrating field force management operational processes into Clappia is nothing short of future proofing your company.
There will be no other option in the near future, thus enterprises should make the switch to No Code application development as soon as possible.
Use all sample app templates for various use cases of Field Force Management in Clappia for free - Clappia App Template Library
Field Force Management (FFM) is a crucial aspect of workforce management for businesses with sales teams or field technicians. It helps streamline operations, from tracking attendance to managing customer interactions and service tasks in real-time. But how can businesses build an effective FFM system?
By infusing Field Force Management into a no-code platform, businesses can easily create custom apps without any coding. This integration allows for real-time tracking, enhanced communication, and more efficient workflows—leading to better customer service and higher productivity for field employees.
Sign up now and start building your Field Force Management solution with a no-code platform!
L374, 1st Floor, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102, India
+91 96418 61031
3500 S DuPont Hwy, Dover,
Kent 19901, Delaware, USA
+1 (341) 209-1116
.svg){kind=small}
3500 S DuPont Hwy, Dover,
Kent 19901, Delaware, USA
+1 (341) 209-1116
L374, 1st Floor, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102, India
+91 96418 61031
.jpg)
