Table of Content
Still need help?
Request support
Request Support
Help
 / 
Heading
 / 
Troubleshooting
 / 

Can't find the mobile app

You have installed the Clappia mobile app and logged in as well but somehow you don't see your app inside. here are the possible reasons -

You are not in the right Workplace

Make sure you are in the right workplace. You can switch workplaces by clicking on the Switch Workplace button and select the right workplace.

Access your Clappia apps on the go with Clappia's mobile app launcher

You don't have access to the apps

To be able to see an app, you need to get access to the apps created by your admin.  Click here to see how to add a user to an app.

You are not using the same email id

You need to use the same email id using which you created the app or assign the app to the email id you logged in with.

The app admin unpublished the app

When the admin of the app unpublishes it, it becomes unavailable to all users.

FAQs
Try our free plan
It will answer many more questions within just 15 minutes.