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Table of Contents
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Using Apps
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Manage App Data and Submissions in Clappia

Once you have added an app and submitted some data, you can access and process the data.


Accessing submitted data

Open the app, submit data, and click the Submissions tab to access all your submissions in one place.

Submissions tab in the web app
Accessing submitted data
Submissions icon in the mobile app
Accessing submitted data

Details of a submission

In the web app, once you have clicked on the 'Submissions' tab, you will see a table with all your submissions. You can click a row to see the details of a submission on the right panel.

Submissions table with right panel loaded for the selected submission
Web App


In the Clappia mobile app, on clicking the Submissions icon, you will land on a screen as shown below with all the submissions in a card view. You can click on the Submission ID to fetch all details on the submission.

click a submission to view all its details
Mobile

Filters

You can view a specific set of submissions by narrowing them down using the filters and filtering options available on the web app and the Mobile App.

In the web app, click on the Search/Filter bar to filter the submissions.

Search/Filter data in web app
Web Submissions

The Search/Filter bar will expand giving you various options to filter the submissions.

All Fields - The list of all the variables in your app that you can select to filter.

Contains - The list of all the filtering options.

Search/Filter Bar - Type in the custom text you wish to filter.

Add multiple criteria to filter submissions
Filter Options

Add more filters ‘+’ - Add another set of filters.

You can also add another set of filters by clicking on the ‘+’ icon. Another set of filters will appear right below the previous filter.

AND - Click on this option if you want to consider all the filter conditions. (In this image there are two)

OR - Click on this option if you want to consider either of the filter conditions. (In this example, either the first or the second)

Add multiple criteria to filter submissions
Using Multiple Filters

In the mobile app, once you click on the Submissions icon and get the list of submissions, click the filter icon (the magnifying glass icon) at the bottom to filter the submissions.

Search/Filter data in mobile app
Mobile App

Download Submissions

To download submission data from an app, in the web app, go to App Home > Submissions tab. At the top, you will see a Download icon. Clicking on it will open a right panel where you can choose to download the submissions in Excel or CSV format.

Download Submissions
Download Submissions
Download Submissions as Excel or CSV
Download Submissions

If there are too many submissions, the download file will be sent to your email inbox instead.

You can also use the search bar to filter submissions before downloading, ensuring that only the necessary data is exported.

Download Filtered Submissions
submissions
Download Filtered Submissions
Submissions


If you want to download only specific submissions, you can select them manually by clicking on the checkbox next to each submission. Once selected, a right panel will appear where you can click on the Download icon at the top to download only the selected submissions. Then click on Download Files.


If any files (such as images, videos, or PDFs) have been uploaded in a submission (through the Camera, Image & Files block), they will appear as URLs in the downloaded data table. These links can be used to download and view the files.

Downloading submissions is only available on the web app. This option is visible only to admins and users with the necessary app permissions—others will not see the download option.

Downloading Submission Files

You can download all files uploaded by a user for a specific submission without downloading the entire submission data.

Downloading Files for a Single Submission

  1. Go to App Home > Submissions tab.
  2. Click on the submission for which you want to download files.
  3. In the right panel that appears, click on the three dots icon at the top.
  4. Select Download Submission Files.
Download Submission's Files
Downloading Files for a Single Submission

This will download all images, videos, or other files uploaded in that submission. This option is available only if the submission contains a Camera, Image & Files block where files have been uploaded.

Downloading Files for Multiple Submissions

You can also download all files from multiple submissions at once:

  1. In the Submissions tab, click on the checkbox next to each submission you want to include.
  2. A right panel will appear. Click on the Download icon at the top.
  3. Select Download Files.
Downloading Files for Multiple Submissions
Downloading Files for Multiple Submissions

A folder containing all the files from the selected submissions will be downloaded to your system.

You can also use the search bar to filter submissions before selecting them. Once filtered, select all the submissions and follow the same steps to download their files.

Submission Info

Go to the submissions page and choose any submission. A right panel with the submission details will appear.

Click on the button with the ‘i’ icon (top of the right panel) which is the button to show the submission info.

Submission info
Submission Info

The following details will be displayed in the submission info:

Submission info
submission info

Print

Print a copy of the selected submission.

Note: For the Print option to appear, a PDF template must be set up in the configuration first.

How to set up a PDF template for printing?

Select a submission and click the print button with the PDF icon.

Get PDF of your submissions
PDF template for printing

The prompt for printing appears. Click Print.

Make sure your device is connected to a printer.

Print template
prompt for printing app

More Options

These are some more options for the submission. They include:

Owners

History

Clone

Delete

Owners

Assign the app users with the submissions.

Note: Only the users who are assigned to the app can be added as the owners of the submission.

How to add users to your app?

Select a submission and the details of the submission will appear on the right panel. Click the More options (three dots) button to open a dropdown menu, then click Owners.

View submission owners
Add Users

Select the users from the list.

Edit submission owners
Select Users

After selecting the users, click Assign. The submission owners are assigned to the selected submission.

Edit submission owners
submission owners are assigned

History

Check the history of the submission with respect to edits and adding/removing submission owners.

Select a submission and the details of the submission will appear on the right panel. Click the three dots icon to open the More options dropdown, then click History.

Check the history of a submission
History

A detailed view of the history of the submission, starting from the creation of the submission, will be displayed.

Check the history of a submission
detailed view of the history of the submission

If statuses are configured for the app, click on the timeline option to view status change history of a submission.

app data
statuses are configured for the app

Restoring Submission Versions

Restoring Submission Versions
Restoring Submission Versions

When a submission has two or more updates, the History panel will show a restore icon next to each earlier version. This allows you to restore the submission’s data to any of those previous versions. You can also restore it back to the latest version at any time.

Rolled back Submission
submission’s data

Each update made to a submission appears in the History panel as “Changed at …”, and expanding it shows what was modified. When you restore a submission to an earlier version, the History panel records this as “Rolled back …”, indicating which version the submission was restored to and when the restore action happened.

Restoring a submission only updates the data to the selected version. It does not trigger any workflows, even if workflows are normally set to run on submission edits. This ensures that restoring history is safe and does not cause any automated processes to run unintentionally.

Clone

Create a duplicate copy of an already existing submission as a new submission using the Clone option.

Select a submission and the details of the submission will appear on the right panel. Click the More options (three dots) menu, then click Clone.

Cloning a submission
Clone

The selected submission is cloned and you’ll be prompted to create it as a new submission. Click Submit.

Click submit to clone the submission
creating it as a new submission

The submission is cloned and a new submission is created. Refresh the submissions table.

Cloned submission appears in the submission table
submission is cloned

Archive/Delete Submissions

You can temporarily remove submissions while retaining the option to recover them later or permanently delete them. Click here to know more.

Reorder Columns in the Submissions Table

You can rearrange the columns in the submissions table by clicking on the column header and dragging it to the desired location.

Reorder Columns in the Submissions Table
Reorder Columns in the Submissions Table
Reorder Columns in the Submissions Table
Reorder Columns in the Submissions Table
Reorder Columns in the Submissions Table
Reorder Columns in the Submissions Table
FAQs
Is it still possible to download the data without having it sent to an email address?
If the number of submissions you’re downloading is large, Clappia will automatically send the file to your registered email address. For smaller downloads (for example, around 50 submissions), the Excel file is generated instantly and downloaded directly to your device.
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